Task Performance

Role Performance





Speed and fluency







Complexity of tasks and problems

Range of responsibility





Range of skills required

Supporting other people’s learning




Communication with a wide range of people







Collaborative work








Supervisory role













Handling ethical issues






Coping with unexpected problems





Crisis management






Keeping up-to-date





Awareness and Understanding







Other people: colleagues, customers, managers, etc.

Collaborative work





Able to understand the perspectives of others

Facilitating social relations





Contexts and situations

Joint planning and problem solving




One’s own organization

Ability to engage in and promote mutual learning




Problems and risks

Ability to support the learning of others




Priorities and strategic issues







Value issues







Personal Development

Decision Making and Problem Solving




Self evaluation

When to seek expert help





Self management

Dealing with complexity





Handling emotions

Group decision making





Building and sustaining relationships

Problem analysis





Disposition to attend to other perspectives

Formulating and evaluating options




Disposition to consult and work with others

Managing the process within an appropriate timescale



Disposition to learn and improve one’s practice

Decision making under pressure





Accessing relevant knowledge and expertise







Ability to learn from experience







Academic Knowledge and Skills







Use of evidence and argument

Quality of performance, output and outcomes




Accessing formal knowledge







Research-based practice

Value issues






Theoretical thinking

Levels of risk






Knowing what you might need to know







Using knowledge resources (human, paper-based, electronic)







Learning how to use relevant theory in a range of practical